At clubpl, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect from Pakistani users, how we use it, who we share it with, how long we retain it and what rights you hold under applicable data protection principles.
These cards summarise our core privacy principles. They complement — but do not replace — the full policy text below. Please read the complete document for a thorough understanding of how your data is handled.
All data in transit is protected by SSL/HTTPS encryption. We apply industry-standard security controls to prevent unauthorised access, disclosure, alteration or destruction of your personal data.
We do not sell, rent or trade your personal data to third-party marketers. Your information is used strictly for account management, platform operation and compliance — never monetised without your consent.
You can access, correct, export or request deletion of your personal data at any time by contacting our support team. We process data rights requests in a timely manner.
We retain data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable regulatory and legal obligations — no longer.
Data collected for one purpose is not repurposed without a fresh legal basis. We are transparent about why each category of data is collected and what it is used for.
When material changes are made to this Privacy Policy, we update the "Last reviewed" date and take reasonable steps to notify active users. Continued use constitutes acceptance of the revised policy.
This Privacy Policy ("Policy") describes how clubpl ("we", "us", "our", "Platform") collects, processes, stores, discloses and protects the personal data of individuals ("you", "your", "User") who access or use the clubpl platform at https://clubpl.cam.
clubpl is an English-language online gaming information platform primarily targeting users in Pakistan. We are committed to handling your personal data with care, transparency and in accordance with the data protection principles applicable to our operations.
This Policy applies to all personal data collected through the Platform — including data provided during account registration, KYC verification, deposits and withdrawals, customer support interactions and general browsing of the site. It also applies to data collected automatically via cookies, analytics tools and server logs.
By accessing or registering on the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not consent to any part of this Policy, please discontinue use of the Platform immediately.
Related documents: This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference.
The following definitions apply throughout this Policy:
For the purposes of applicable data protection law, clubpl acts as the Data Controller in respect of personal data collected through the Platform. As Data Controller, we are responsible for ensuring that personal data is processed lawfully, fairly and transparently.
Where we engage third-party service providers — such as payment processors, analytics providers or KYC verification services — those parties act as Data Processors under contractual arrangements that require them to handle your data only in accordance with our instructions and applicable data protection obligations.
Questions about data control? If you have any questions about how your personal data is being processed, or wish to exercise any data rights, contact us at [email protected] (plain text — not a clickable link).
We collect personal data through several channels. The categories of data collected and their primary sources are set out below:
| Data Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, CNIC or passport number | Registration, KYC verification |
| Contact Data | Email address, phone number, city of residence (e.g., Karachi, Lahore, Islamabad) | Registration, support enquiries |
| Financial Data | Deposit and withdrawal amounts in PKR, payment method references, transaction IDs | Cashier transactions |
| KYC Documents | Government-issued ID, proof of address, payment source documents | KYC verification process |
| Support Communications | Content of support tickets, live chat logs, email correspondence | Customer support channels |
| Responsible Gambling Data | Limit settings, self-exclusion requests, cooling-off periods | Account settings, support requests |
| Data Category | Examples | Collection Method |
|---|---|---|
| Technical Data | IP address, browser type, operating system, device type | Server logs, cookies |
| Usage Data | Pages visited, time on page, game category interactions, referral source | Analytics tools, cookies |
| Session Data | Login timestamps, session duration, active session tokens | Authentication system |
| Geolocation Data | Approximate location derived from IP address (e.g., Pakistan, city level) | IP geolocation service |
We process your personal data on the following legal bases, depending on the category of data and the processing purpose:
Personal data collected through the Platform is used for the following purposes:
We use your identity, contact and account data to create and maintain your account, authenticate your logins, process deposits and withdrawals in PKR, deliver customer support in English and Urdu, and manage responsible gambling controls including deposit limits, session timers and self-exclusion.
We use your KYC documents, financial transaction data and identity information to comply with applicable AML regulations, verify your age and identity, investigate suspicious activity, and respond to requests from regulatory authorities or law enforcement where we are legally required to do so.
Technical and usage data, including IP addresses and session logs, are used to detect and prevent fraudulent activity, unauthorised account access, multi-accounting, bonus abuse and other prohibited conduct described in our Terms & Conditions.
Aggregated and anonymised usage data is used to understand how users interact with the Platform — which sections are most visited, how long sessions last, and which content is most useful to Pakistani users. This data informs content development and platform design decisions.
We use your contact data to send transactional communications (account confirmations, KYC status updates, withdrawal notifications) and, where you have provided consent, promotional communications about offers and platform updates. You may opt out of promotional communications at any time.
No Automated Decision-Making with Legal Effect: clubpl does not use your personal data for automated decision-making processes that produce legal or similarly significant effects on you without human review, except where required by applicable law (e.g., automated age verification screening).
We engage trusted third-party Data Processors to provide specific services necessary for Platform operation. These may include:
All third-party Data Processors are subject to contractual data processing agreements that prohibit them from using your data for purposes other than providing services to clubpl, and that require them to maintain appropriate security standards.
We may disclose your personal data to government authorities, regulators, law enforcement bodies or courts if required to do so by applicable law, court order or regulatory mandate. We will endeavour to notify you of such disclosures where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring or sale of all or part of clubpl's business, personal data held by us may be transferred to the successor entity as part of that transaction. We will notify you of any such transfer and the privacy terms that will apply to your data going forward.
We do not sell, rent, licence or otherwise commercially transfer your personal data to any third-party advertiser, marketing network or data broker. We do not share your personal data with any party for their own independent marketing or commercial purposes.
The clubpl Platform uses cookies and similar tracking technologies to provide functionality, improve performance and, where you have consented, to analyse usage patterns. A cookie is a small text file stored on your device by your browser when you visit a website.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies or receive a notification before a cookie is placed. Please be aware that disabling certain cookies may affect Platform functionality. Detailed instructions for managing cookies are available in your browser's help documentation.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, and for such additional periods as may be required by applicable law or regulatory obligation. General retention principles are as follows:
When data is no longer required for any lawful purpose, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
clubpl implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:
No Absolute Security Guarantee: While we apply strong security measures, no data transmission over the internet or electronic storage system is entirely immune to risk. You are responsible for maintaining the security of your own login credentials. Contact support immediately if you suspect your account has been compromised.
Subject to applicable law and the legal basis for processing, you may hold the following rights in relation to your personal data held by clubpl. To exercise any of these rights, contact us at [email protected]:
Request a copy of the personal data we hold about you, together with information about how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where there is no longer a lawful basis for processing — subject to our legal retention obligations.
Request that we limit how we use your data whilst a dispute about its accuracy or lawfulness is resolved.
Receive your personal data in a structured, machine-readable format and, where technically feasible, have it transferred to another controller.
Object to processing based on legitimate interests, including direct marketing — such objections will be acted upon promptly.
Response Timeframe: We aim to respond to all data rights requests within 30 days. Where a request is complex or there are multiple requests, we may extend this period by up to a further 60 days, with prior notification. We will not charge a fee for exercising any of the above rights in standard circumstances.
clubpl is an internationally accessible Platform. Your personal data may be processed by us or by our Data Processors in countries outside Pakistan. These countries may have data protection frameworks that differ from those applicable in Pakistan.
Where personal data is transferred internationally, we take steps to ensure that adequate protections are in place — such as contractual data transfer agreements, standard contractual clauses or transfers to jurisdictions deemed to provide adequate data protection standards by the applicable regulatory framework.
By using the Platform, you acknowledge that your data may be transferred to and processed in countries outside Pakistan in accordance with this Policy.
The clubpl Platform is strictly for adults aged 18 years or older — or the higher minimum age required by the applicable operator licence jurisdiction. We do not knowingly collect personal data from individuals under 18 years of age.
If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has created an account on this Platform, please contact us immediately at [email protected].
If you share a device with minors, we recommend enabling parental control software to prevent access to gambling-related content.
Underage Access is Prohibited: Pakistan does not have a legal framework permitting gambling for minors. Regardless of local law, this Platform enforces a strict 18+ minimum age requirement. Age verification is required before full account access is granted.
clubpl is an English-language platform designed primarily for users in Pakistan — across cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. We are aware that Pakistan does not currently have a comprehensive standalone data protection statute equivalent to certain international frameworks, though data protection principles are addressed in various legislative instruments.
We apply internationally recognised data protection principles — including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity and confidentiality — as our operational standard regardless of the specific jurisdiction's statutory requirements.
Payment method names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are referenced on this Platform solely as payment methods familiar to Pakistani users. None of these institutions are affiliated with, or endorsers of, this Platform. Data shared with payment processors is governed by the respective processor's own privacy terms in addition to our contractual arrangements with them.
No Pakistani Government Affiliation: clubpl is not affiliated with, endorsed by, authorised by, or licensed by the Government of Pakistan, the PTA, the State Bank of Pakistan, or any Pakistani provincial or federal authority. This Policy is not a substitute for applicable Pakistani law, and users are responsible for understanding their own legal position.
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, regulatory requirements or Platform features. When we do, we will:
Your continued use of the Platform following any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to the Policy, please discontinue use of the Platform and contact support to request account closure.
We recommend reviewing this page periodically — particularly if you are a registered user. Significant data practice changes will always be communicated proactively.
If you have any questions, concerns, complaints or requests relating to this Privacy Policy — including requests to exercise any of your data rights — please contact the clubpl data team using the details below.
Platform: clubpl — https://clubpl.cam
Email: [email protected] (plain text — not a clickable link)
Response Time: We aim to acknowledge all data enquiries within 5 business days
Support Hours: 24/7
Languages: English, Urdu
Cities Served: Karachi · Lahore · Islamabad · Rawalpindi · Faisalabad · Multan · Peshawar
This Privacy Policy was last reviewed in January 2026 and supersedes all prior versions. clubpl is committed to transparent data practices for all users, with particular attention to the needs and context of Pakistani users. For the full legal framework governing your use of this Platform, please also review our Terms & Conditions.
Read our Terms & Conditions, explore our Responsible Gambling guidance, or browse our FAQ — all written in plain English for Pakistani users.
Content is for informational purposes only. Gambling involves risk. Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Pakistani users must comply with applicable local law, including the Prevention of Gambling Act, 1977.